When you oversee an industrial operation, it's essential that you stay as involved and aware as possible in the day to day operations of your firm. However, that can be a struggle when it comes to the technical aspects of maintaining machinery. A good manager may not necessarily be a good mechanic, so it's important to understand the questions you need to ask to guarantee performance.
Below, you'll find a guide to some of those questions you should be sure to ask your gearbox repair service. Gathering new information can allow you to be more prepared for future repairs and can put you in a position to act decisively when familiar issues begin to arise.
Ask About Part Origins
One of the unfortunate downsides to the development of a more global economy is easier access to the illegitimate counterfeit market. Industrial components of dubious origins have flooded the market, and it can be difficult to secure OEM parts that you can be confident will live up to your performance standards.
If a problem arises in a gearbox in your facility that requires the replacement of a major part, ask to see any and all paperwork concerning its origins. Tracing a part back to the manufacturer should give you a degree of comfort as to its performance and should also help make sure any potential warranties are enforced.
Ask About Turnaround Time
A single malfunctioning motor has the potential to shut down a full sector of your operation if it's part of an essential component. Diagnosing and then quickly repairing those faults can become a matter of absolute urgency, and it's important that your gearbox repair service works at a rate that will allow you peace of mind.
Most of the time, a gearbox repair is a fairly straightforward process involving components that a repair service is likely to have in stock. Still, they'll be able to work with you to create an acceptable schedule that will allow you to get right back to work.
Ask About Preventative Maintenance
An ounce of prevention can be worth a pound of cure, so if you're dealing with mechanical issues, it's important to consider what can be done in the future to avoid similar results. The expertise at your gearbox repair firm should allow you some insight into preventative measures that should help keep your equipment secure after your repair, and following those suggestions is vital for avoiding untimely problems.
For more information about gearbox repair, talk to professionals like Hackworth Electric Motors, Inc.